‘If you don’t love it, you don’t pay’ guarantee
If, by the end of your appointment, you are not completely happy with your hair. There’s no charge, no quibble and we will do our best to put it right.
‘Wear for a week’ guarantee
We want you to have beautiful, wearable hair, every day. This means having a style that you can easily manage yourself at home. So if you are not getting on with your hair, for any reason whatsoever, let us know within 7 days and we will recut or colour your hair for free.
‘Worth every penny’ Guarantee
We couldn’t do what we do without professional products and we stand behind every recommendation we make. We are so confident in our recommendations that if for whatever reason, you feel that the product isn’t living up to its promise, and worth every penny, then we will happily refund the cost or exchange it for an alternative product.